Workspace Email Help

Using email with domains hosted elsewhere

To use our email when your domain name is hosted by another company, you must point your MX records to us. MX records are located in your DNS zone file and direct email messages that are sent to your domain name to your email provider. If your MX records do not point to your email provider, you cannot receive email.

First, you have to find your MX records in your Workspace account.

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