Workspace Email Help

Setup my email on Outlook 2016 (Mac)

Learn how to set up your Workspace Email account on Outlook 2016. Then you can send and receive business emails from Outlook on your Mac.

Note: This article is for Workspace Email only. For Office 365, see Outlook for Mac 2016: Set up email; for Professional Email see Set up my email using Outlook 2016 (Mac).

  1. Open Outlook 2016, click Tools, then Accounts and then +.

    Note: First time setting up Outlook 2016 email account? See install Outlook 2016.

  2. Enter your email address.
    Enter your email address
  3. Click Continue
    Click continue

    Note: If Outlook 2016 does not recognize your email provider it will ask you to select the provider icon. Click the IMAP/POP icon.
    Click IMAP/POP icon

  4. Enter your Workspace Email password
    Enter password
  5. Update any missing or incorrect information to the settings listed in the table:
    Field Settings
    Type IMAP
    Username Workspace email address
    Password Workspace email address password
    Incoming server "imap.secureserver.net" and "993"
    Outgoing server "smtpout.secureserver.net" and "465"
  6. Click Add Account.
    Click add account
  7. Click Done.
    Click done
  8. Test that your email is set up properly by sending yourself a message from your webmail. When you receive it, reply from Outlook to test your outgoing server settings.

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