Skip to main content
Call us
  • Support Auckland: 9:00am~2:00am Monday~Friday(09) 975-9407
  • Support Countrywide (landline only) 9:00am~2:00am Monday~Friday0800 441 995
Phone numbers and hours
Help Center

Explore our online help resources


Website Security and Backups Help

Set up my Website Security plan

After you purchase a Website Security plan and begin the activation process, setup will guide you through the configuration steps.

Before you begin activating your security product:

  • Make sure your site is live.
  • Have your site's DNS and FTP credentials handy.
  • Be prepared for a possible brief downtime because of DNS and IP address changes.

Start here: Set up my account.