Pending Setup: MX Error

If the domain used for Workspace Email has incorrect MX records, you'll see this error message:

Pending Setup: MX Error

To resolve this error, correct your domain's MX records.

1. First, find your correct MX records.
2. Edit your MX records where your domain is registered:
   • If your domain is registered with GoDaddy: Edit your MX record using the DNS Manager.
   • If your domain is registered with another company: Change your MX records with the company where you registered your domain name. Here are instructions for common registrars.
3. After you change your MX records, resubmit your domain name for MX record validation. Next to Pending Setup: MX Error, select Retry.

More info

• What's an MX record?