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Managed WordPress Ecommerce Help

Manually redeem a gift certificate

You can redeem gift certificates for either their full or partial value, and can redeem gift certificates multiple times until their entire value is used up. Both Adminstrators and Shop Managers have access by default to manually redeem gift certificates.

To manually redeem a gift certificate:

  1. Sign in to WordPress
  2. Go to WooCommerce > Gift Certificates and either:
    • Select the check icon in the Actions column, or
    • Select the gift certificate in question and click Redeem.
  3. Enter the amount you want to redeem.
  4. Optionally enter a note/reason for the redemption.
  5. Click Redeem.

Once a gift certificate has been fully redeemed (i.e. there’s no remaining value), the status will change from “Active” to “Redeemed”.

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