Office 365 from GoDaddy Help

Domain at another company: Set mail destination

Since your domain name is at another registrar or in another GoDaddy account, we need you to add TXT, CNAME, MX and SRV records before you can begin using your Microsoft® Office 365 from GoDaddy email. Your details are in your Office 365 account.

  1. Log in to your account at the other company.
  2. TXT Record: Find where to add a TXT record, and enter the details we showed in your Office 365 account.
  3. CNAME Records: Find where to add a CNAME record, and enter the details we showed in your Office 365 account.
  4. MX Records: Find where to add an MX record, and enter the details we showed in your Office 365 account.
  5. SRV Records: Find where to add an SRV record, and enter the details we showed in your Office 365 account.

Check below for instructions for specific companies:

Next Steps

  • Have GoDaddy check your new DNS settings, by logging into your account, and clicking I updated these settings. Check, please! You'll get an email when your Office 365 address is ready to go!
  • Then, set up your email client:

More Info

  • If you have existing mail destination records on your domain, you will need to remove the old records, before your Office 365 email will work.

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