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Managed WordPress Ecommerce Help

About SMS notifications for WooCommerce Bookings

It's possible to send SMS notifications for bookings using the WooCommerce Twilio plugin.

Required: WooCommerce Bookings is a premium WooCommerce extension included with WordPress Ecommerce Hosting or as a standalone purchase.

Send SMS notifications via Twilio

When both the WooCommerce Bookings and Twilio plugins are active, you can access SMS notifications by navigating to WooCommerce > Settings > SMS.

You can send the following SMS messages using the WooCommerce Twilio integration:
  • Admin reminder: sent to admins before the start of a booking
  • Admin cancellation: sent to admins when a booking status is changed to canceled
  • Customer reminder: sent to customer before the start of a booking
  • Customer follow up: sent to a customer as a follow-up after a booking is completed
  • Customer cancellation: sent to a customer when a booking status is changed to canceled
  • Customer confirmation: sent to a customer when a booking status is changed to confirmed

More info