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my Cpanel email not sending and not revived


I have a problem, my emails in cpanel not sending and received. and my work has a big problem, my client sends emails but not arrive. and I try to contact GoDaddy chat but no one online  


please help


Community Team
Community Team

Hi @emkanatgroup, you'll want to make sure that you're using the correct DNS settings for cPanel email with the domain:  

Once you've confirmed the correct settings, try accessing your email from the web based email client to see if you're able to send & receive through that interface.  

If you continue to have trouble getting the email working properly after trying those steps, please give our live support teams a call for further assistance.  Thanks.