Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Where's the CPanel

I followed these directions but there's not an option to launch the CPanel


Super User I
Super User I

Re: Where's the CPanel

Hello @emilyanncr and thank you for reaching out to the GoDaddy community. 


When you click on 'My Products' what do you see? 

Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***
Community Manager
Community Manager

Re: Where's the CPanel

If you purchased a cPanel hosting plan, yet do not see the option to launch it from within your account, it's likely that you have more than one GoDaddy account.  Please review the receipt that was sent to your email to find out which customer number that product is associated with.  If you do not have the receipt with the customer number, please double check your accounts by using our account retrieval system to find your customer number in our system: