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Godaddy Fail support

I have been encounter problem after i upgrade from basic package to Launch package. My database has been drop out a lot records, and now it's error with phpmyadmin which all of my website and system are down. 

 

I have E-mail to godaddy cpanel support but it seems no one see my e-mail.

can someone in this community help me please.

 

godaddy error.png

1 REPLY 1
Moderator
Moderator

Re: Godaddy Fail support

Hi @Cps123,

GoDaddy does not offer general email support as a contact option.  You'll need to call the 24 hour phone support, or use the live chat option to speak with an agent.

Chat can be accessed by clicking on the "Product Support" link at the bottom of the United States homepage.  The hours of operation for support are Monday through Friday from 5AM to 6PM  (Arizona, USA time zone).  

 

MPC