cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Cpanel requires login

Hi guys, when I login to my godaddy and go to my Cpanel It usually logs in without asking for username and password but now it requires them. I don't remember creating a username and passowrd specifically for Cpanel but I always login through my Godaddy account.

 

I also get the error that my IP Address has changed. Please whoever helps me do not be too technical with you language by assuming that I already know most of the staff.

 

The problem started when I changed my MX record to local Mail Exchanger after my emails stopped receiving messages.. 

1 REPLY 1
Highlighted
Moderator
Moderator
Solution

Re: Cpanel requires login

Hello @supamanshoba, Sorry to hear you are having trouble logging into your hosting. If you do not remember your cPanel login credentials this guide will help you find them https://www.godaddy.com/help/find-my-ftp-loginusername-for-cpanel-hosting-16100? 

As for the "IP Address has changed" I would advise you to call our support team for assistance. You can reach us 24hrs a day at http://x.co/247support.

 

Thanks,

MPC