In my settings on the c-panel, I can see my data center is the US. I want to change the hosting to Singapore but I do not have an option to change data centers. Is this due to the plan I'm using not allowing hosting changes?
Solved! Go to Solution.
Hey there @rwoodham,
IIRC, you used to be able to change datacenters from the hosting panel, but that was causing a lot of issues when people didn't understand if or when they needed to change them. So, they took that out.
However, you can call in to support, connect with the Hosting Department, and they should be able to change it for you. I'm not sure if this has a fee or anything involved, but if it does, my guess is it would be pretty affordable.
Once your issue is resolved,
please be sure to come back and click accept for the solution
Thanks for the update. Bummer, though. There is not a local number in my country. Could be an expensive phone call. There is a charge, as I had inquired several months back but I think it's minimal.