cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
New

Wordpress installation unsuccessful

I have Windows-based Economy hosting and have multiple instances of Wordpress successfully installed to sub folders and then I just point domain names to those sub folders. That was all done over time quite a while ago and I never had any trouble.

 

This time, I have been unable to successfully install Wordpress to a sub folder. Whether I specify a folder that doesn’t yet exist or create the folder first and then point to it as the target destination of the installation, the result is no Wordpress files at all are installed into the folder.

 

In the list of applications, it seemed like the installation was working and after several hours, the list of applications showed the new installation with a login option, suggesting Wordpress had been successfully installed. Instead, when I go look at the file structure of the hosting site, that sub folder is empty instead of having any Wordpress files in it.

 

STEPS

My Products

Web hosting - Economy Web Hosting Windows - Manage

Applications

Wordpress - Install (choose options)

My Applications - Manage (review status during/post-install)

 

TROUBLESHOOTING REVIEW

Files&FTP

Review file structure - no files installed; folder is empty whether it was created prior to installation or as part of the installation itself

 

Although one of the other already-installed instances of Wordpress is undergoing a version update currently, I cannot think of any reason that should impact the installation of an entirely different instance of Wordpress in an entirely different sub folder. And there are no errors along the way. It looks like the installation is just chugging away and doing its thing, then it appears to reach the end and management and login options are presented that didn’t used to exist - only there is nothing there.

 

Any thoughts about what is happening or what I might be missing?

 

Thank you!

 

Kimm

1 ACCEPTED SOLUTION

It turns out that my problem had nothing to do with the number of sites. With Deluxe hosting, you should have unlimited sites. My trouble had to do with being on an old Windows server that couldn’t handle the updated version of Wordpress so it just failed. I discovered I was having trouble updating older versions of Wordpress also. Moving to the newer CPanel Linux hosting took care of the issue. 

View solution in original post

4 REPLIES 4
Super User II

@KimmV 

 

I know that the Economy hosting is only designed for one site to be put on there. It may be a case where they've updated the backend to reflect that and you can no longer do it. However, that's just conjecture. Best bet would be to give Hosting support a call and see if anything has changed.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


This was not the problem. The trouble was the version of Windows hosting couldn’t handle the newer Wordpress version so it failed because of that. 

I am running a deluxe hosting, I am currently experiencing EXACTLY same problem.

What is the maximum wordpress sites / websites on deluxe hosting?

 

IBITAYO OGUNTAYO

It turns out that my problem had nothing to do with the number of sites. With Deluxe hosting, you should have unlimited sites. My trouble had to do with being on an old Windows server that couldn’t handle the updated version of Wordpress so it just failed. I discovered I was having trouble updating older versions of Wordpress also. Moving to the newer CPanel Linux hosting took care of the issue. 

View solution in original post