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Site Down after WP install

My URL is bunnypunia.com : it was running fine but last week I think my WP expired - i lost all data. Now i bought WP again yesterday morning for bunnypunia.com and my site has gone down. It opens in 1 out of 10 attempts. Called customer care twice but no result - they kept me on hold. 

 

Whats the solution here 

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@bunnpunia wrote:

My URL is bunnypunia.com : it was running fine but last week I think my WP expired - i lost all data. Now i bought WP again yesterday morning for bunnypunia.com and my site has gone down. It opens in 1 out of 10 attempts. Called customer care twice but no result - they kept me on hold. 

 

Whats the solution here 


Hi @bunnpunia,

 

There can be up to around 30 minute wait especially on the weekend when really busy......

Without account access, nobody here will be able to see what the issue is exactly. Support have account access....