cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot Upload PDF Documents into Media Library

I have tried multiple times to upload files into the media library.

 

The error message that comes up after it appears to have uploaded successfully is "Unexpected response from the server.The file may have been uploaded successfully. Check in the Media Library or reload this page."

 

I have checked the Media Library and refreshed the page. The new files are not uploaded. I have never had problems uploading media before.

1 REPLY 1
Super User IV

@bprovost 

 

How large is the PDF file and did you try a private browsing window?

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community