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Still waiting for Deluxe SSL certificate to go live

Having purchased a Deluxe SSL certificate for my domain, derbysheritagewalks.com, and gone through the verification process, I received an e-mail on Saturday the 18th saying that the certificate would soon be installed on my hosting account. The e-mail also said that it would take up to 72 hours for the DNS changes to take effect.

 

Since then, I've kept going to the https link the e-mail gave for the secure version of my website, but it just keeps going to a maintenance page. It's now the 27th, and I'm getting very frustrated at the lack of progress - it's been 9 days and still no active secure site. On the SSL certificate status page, it says the certificate has been issued.

 

Can anyone tell me what's going on and how much longer I've got to wait?

1 REPLY 1
Moderator
Moderator

Re: Still waiting for secure site to go live

Hi @lather,

 

Thanks for posting. I'm sorry to hear you are having issues with the verification process. This sounds like an account specific issue, I'd recommend reaching out to our live support so they can take a closer look at the situation.

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support