I am using this platform to report how horrible and irresponsible Go Daddy support team is.
1. I called on the 27th of Jan 2020 and spoke with a technical person, I requested information regarding a SSL Cert and he provided the information, I requested him to check with someone to be sure. He placed me on hold came back and mentioned he checked with a Sr resource and it is support.
I buy the certificate today after a 2 weeks approval process in my company and guess what it is not supported any more. I called again and spoke to a different engineer and he mentioned Oh it is not supported.
They didn't just waste my time but also created a trust issue with my management. I am so disappointed. we wanted to move our certs to Go Daddy but i am pretty sure it is never going to happen.
We are end users like you - so we can only listen to your vent / reporting.
Can you provide any additional details about what is / isn't supported with SSL Certificates that you were looking for.
The SSL certificates I've worked with are all for apache - so it was a CSR Request / Download / Install. I know there are code signing certificates and some others, so if you can provide any additional information that would be great for others reading this post.
Once your issue is resolved,
please be sure to come back and click accept for the solution
Go Daddy sold you something that wouldn't work. I feel for you. Go Daddy has techs that are focused on sales to the point that they are not truthful. In my limited time with them I have gotten screwed over twice. It resulted in my site getting blocked from customers because they didn't put my new SLS certificate behind a firewall like they were supposed to.