cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

not receiving email from external domains.

I can send email between mail accounts within my domain fine, but when I send email from say gmail account to a domain email it is not received or bounced back on gmail end? any ideas?

3 REPLIES 3
Employee

Hi @sportsamurai

 

Thank you for you post. Quick question, does this also occur with other 3rd party email addresses like yahoo or hotmail. If so, this may be a sign that there is a conflict with the Mail Exchanger records (MX records) within the domains DNS. I recommend bringing this to  the attention of or 24/7 support team so that they may review the settings to see if there are any conflicts. Thank you.

 

Best wishes!

-Techfly 

thanks for reply. yes all third party such as gmail hotmail etc.

 

I cannot call support, how else can they assist me?

I'm having the same issue. I can send from info@bcfirearmsacadmey.ca to eric@bcfirearmsacademy.ca but no external emails are being received and my mail clients as well as my iPhone can't connect to the server.