cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Whitelisting Email address

I have 2 domains and 2 different email addresses. The one domain allows the emails notifications@shedul.com to come through to the email address. The other domain does not. I have contacted the company and they inform me that all the emails from notifications@shedul.com are being rejected and that I need to get the email address whitelisted. Note that other emails from @shedul.com come through no problem. How do I do that? It might be that I inititally created the email address using Office365 and then cancelled that and recreated the email address on Workspace Email. Any ideas? I am not technical!

1 REPLY 1
Moderator
Moderator

Re: Whitelisting Email address

Hi @wfmills,

 

Thanks for posting. Are you receiving a bounce back when the email is rejected? If so, I'd recommend reaching out to live support with the bounce back so they investigate the issue. Hope that helps!

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support