I'm using Workspace Email. I prefer to have it set to Classic View.
Today, I discovered there are only three messages in my trash folder, all dated five days ago. There ought to be hundreds. The trash folder appears to have purged. I did not purge it. I had Auto-Purge set to "Purge messages older than 365 days."
This is the second time this happened; I contacted support about my trash folder purging mail older than 1 week a few months ago. Then, I had it set to Auto-Purge: Never. The support technician reset my mailbox to a few days prior, but the purging did not stop. I changed my setting to Auto-Purge 365 days at that time.
Any idea why my trash is purging? I've been using GoDaddy Workspace Webmail for a long time; I'm not a newbie, and I know the difference between "purge" and "delete." I have no filters that could be causing purging. I have no auto purge list in settings. I have the interface toolbar set up to make it difficult to accidentally purge emails.
I don't want my trash to purge; I am paying for unlimited storage for a reason! Am I going to have to set up an "archive" folder to move my messages to, and treat Trash as the new Purge?