Hi @edkmediq,
Welcome to the Community!
It's difficult to say for sure what's happening in your situation without more information. If you're still having trouble, I suggest reviewing the post here to learn more about what kind of information you can supply to help others offer good responses.
What's your email address?
Are you receiving an error message?
Do you need to reset your password?
And of course, GoDaddy customer support is available 24/7 at one of the numbers below.