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Exchange - Use Temporary Mailbox or Use Old Data

New Picture.jpg

See image of error message.


What does this mean specifically?


  • Are there now 2 accounts (sets of data) on the Exchange server? Or 2 sets locally? 
  • Can this message appear with pop3/IMAP email accounts OR ONLY with office 365 account?
  • Why would my mailbox move? All I did was upgrade from Office 365 Essential to Office 365 Business Premium.
  • Does this mean I have to go check between both 1) Temporary Mailbox and 2) Old Data which one has the correct data and copy from one to the other?
  • Once data is verified, how do I set the Mailbox to be the only one used? The message Temporary Mailbox and Old data seem they are both problematic and not the final solution. 



Community Manager

Hi @PB4cyber. Welcome to GoDaddy Community! In researching the issue, I was able to find this Microsoft support article. I think it will help your situation.  Hope you're able to get it worked out!


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give likes.