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Email specifically from twitter not being delivered

Hi All,

 

Set up our email account yesterday and all is running smoothly except that we cannot receive any email originating specifically from twitter.com (going through the verification process with them).

 

Contacted Twitter and received this response:

 

< https://help.twitter.com/en/managing-your-account/problems-receiving-email-from-twitter >

 

Checked what could be checked, but their suggestion of changing the email address is not an option as our GoDaddy hosting tier only allows for the one address.

 

Twitter is white-listed with our ISP. That leaves the email provider.

 

Is this a GoDaddy issue or an Outlook, Office 365, Microsoft issue? Or both?

 

Not sure what the next step should be and we don't want to fall into an endless loop.

 

Any help will be totally appreciated!

 

Regards,

 

g

1 REPLY 1
Community Manager
Community Manager

Re: Email specifically from twitter not being delivered

Hi @NeueG. Thanks for being part of GoDaddy Community! It is possible that our servers received a large volume of spam from the twitter.com domain and it caused a temporary block. Blocks of that nature usually don't last very long. If you're still having this problem, I'd suggest reaching out to our support team so they can see if there are any issues with filtering out emails from Twitter. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.