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Email delayed being sent to godaddy mail servers

Hi,

 

My client is not getting mail of having it delayed for up to a day which makes it hard to run their business. I have been trying to trouble shoot but cannot use tracked deliver in cPanel as it seems you have not configured the exim settings correctly. I have used external systems to set the sending of mail to the general info account and had failed like below. Every once in a while it will not disconnect or time out and a mail will go through straight away with not pattern or reason. 

 

Please suggest a course of action.

 

Checked and validated MX records. 

Validated it is local mail exchanger. 

Happens for mail sent from a multitude of other providers to the accounts under our domain in cPanel (gmail, outlook, exchange, etc)

 

Sample error trying to send a mail:

mail.issaquahdance.com. - 107.180.47.14 [Could not connect: Could not receive data: Operation timed out.]

via https://tools.dnsstuff.com/#mailTest|type=email&&value=info@issaquahdance.com 

 

Using: https://ismyemailworking.com/AdvancedTest/ with info@issaquahdance.com I had it work once end to end. It shows the MX lookup is working as it tries to talk to the server but gets a disconnect

2 REPLIES 2

Re: Email delayed being sent to godaddy mail servers

error from gmail with personal email addresses removed. 

 

From: Mail Delivery Subsystem <mailer-daemon@googlemail.com>
Date: March 18, 2019 at 11:55:29 AM PDT
To: xxxxxxxx@gmail.com
Subject: Delivery Status Notification (Delay)


Delivery incomplete
There was a temporary problem delivering your message to info@issaquahdance.com. Gmail will retry for 45 more hours. You'll be notified if the delivery fails permanently.
LEARN MORE
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720[mail.issaquahdance.com. 107.180.47.14: unable to read banner]

Re: Email delayed being sent to godaddy mail servers

Any suggestions?