• GoDaddy Community
  • Managing Email

    • Managing Email

    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Bomah
    Getting Started
    ‎09-03-2017 11:30 PM
    ‎09-03-2017 11:30 PM

    Authentication Failed

    04-Sep-2017 01:03:07 America/Chicago] SERVER -> CLIENT: 220 p3plsmtpa08-06.prod.phx3.secureserver.net :SMTPAUTH: ESMTP

    [04-Sep-2017 01:03:07 America/Chicago] CLIENT -> SERVER: EHLO txomega.net

    [04-Sep-2017 01:03:07 America/Chicago] SERVER -> CLIENT: 250-p3plsmtpa08-06.prod.phx3.secureserver.net hello [69.7.85.30], secureserver.net
    250-HELP
    250-AUTH LOGIN PLAIN
    250-SIZE 30000000
    250-PIPELINING
    250-8BITMIME
    250 OK

    [04-Sep-2017 01:03:07 America/Chicago] CLIENT -> SERVER: AUTH PLAIN

    [04-Sep-2017 01:03:07 America/Chicago] SERVER -> CLIENT: 334

    [04-Sep-2017 01:03:07 America/Chicago] CLIENT -> SERVER: AHN1cHBvcnRAdHhvbWVnYS5uZXQASXJvbnRhYmxlKSgqJmFtcDte

    [04-Sep-2017 01:03:08 America/Chicago] SERVER -> CLIENT: 535 Authentication Failed for support@txomega.net

    [04-Sep-2017 01:03:08 America/Chicago] SMTP ERROR: User & Password command failed: 535 Authentication Failed for support@txomega.net

    [04-Sep-2017 01:03:08 America/Chicago] SMTP Error: Could not authenticate.
    [04-Sep-2017 01:03:08 America/Chicago] CLIENT -> SERVER: QUIT

    Thanks

    Product:
    0 Kudos
    Reply
    11 REPLIES 11
    jpablo
    Helper VI
    Helper VI
    ‎09-03-2017 11:41 PM
    ‎09-03-2017 11:41 PM

    @Bomah let's start with the basics...

    Do you know that the credentials are correct?

     

    If you find my replies helpful, give me a like or kudo 🙂
    And if I solved your issue, mark it as solution 😄
    0 Kudos
    Reply
    Bomah
    Getting Started
    In response to jpablo
    ‎09-03-2017 11:42 PM
    ‎09-03-2017 11:42 PM

    Yes

     

    0 Kudos
    Reply
    Bomah
    Getting Started
    In response to Bomah
    ‎09-03-2017 11:46 PM
    ‎09-03-2017 11:46 PM

    Client is talking to server but seems it will not tale my login info

    0 Kudos
    Reply
    jpablo
    Helper VI
    Helper VI
    In response to Bomah
    ‎09-03-2017 11:48 PM
    ‎09-03-2017 11:48 PM

    @Bomah OK.

    Are you using a cpanel/plesk hosting?

    If so, can you "change" password of the email account to the one you know is correct, and try connecting again?

     

    If you find my replies helpful, give me a like or kudo 🙂
    And if I solved your issue, mark it as solution 😄
    0 Kudos
    Reply
    Bomah
    Getting Started
    In response to jpablo
    ‎09-03-2017 11:52 PM
    ‎09-03-2017 11:52 PM

    I can login to web mail with the ones i am using. hosting personal server 2016 windows server

    I have several sites in Godaddy for several years. All mail is working except this one

     

    0 Kudos
    Reply
    jpablo
    Helper VI
    Helper VI
    In response to Bomah
    ‎09-04-2017 12:04 AM
    ‎09-04-2017 12:04 AM

    @Bomah are you using PHP mailer?

     

    If you find my replies helpful, give me a like or kudo 🙂
    And if I solved your issue, mark it as solution 😄
    0 Kudos
    Reply
    Bomah
    Getting Started
    In response to jpablo
    ‎09-04-2017 12:06 AM
    ‎09-04-2017 12:06 AM

    Yes on all sites changing password to a plain text password to see if it helps

    0 Kudos
    Reply
    jpablo
    Helper VI
    Helper VI
    In response to Bomah
    ‎09-04-2017 12:10 AM
    ‎09-04-2017 12:10 AM

    @Bomah I found this, this and this.

    Which all relate to the auth type.

     

    Hope it helps!

     

    If you find my replies helpful, give me a like or kudo 🙂
    And if I solved your issue, mark it as solution 😄
    Reply
    Bomah
    Getting Started
    In response to jpablo
    ‎09-04-2017 12:18 AM
    ‎09-04-2017 12:18 AM

    01.prod.phx3.secureserver.net :SMTPAUTH: ESMTP

    [04-Sep-2017 02:11:46 America/Chicago] CLIENT -> SERVER: EHLO txomega.net

    [04-Sep-2017 02:11:46 America/Chicago] SERVER -> CLIENT: 250-p3plsmtpa08-01.prod.phx3.secureserver.net hello [69.7.85.30], secureserver.net
    250-HELP
    250-AUTH LOGIN PLAIN
    250-SIZE 30000000
    250-PIPELINING
    250-8BITMIME
    250 OK

    [04-Sep-2017 02:11:46 America/Chicago] CLIENT -> SERVER: AUTH PLAIN

    [04-Sep-2017 02:11:46 America/Chicago] SERVER -> CLIENT: 334

    [04-Sep-2017 02:11:46 America/Chicago] CLIENT -> SERVER: AHN1cHBvcnRAdHhvbWVnYS5uZXQAaXJvbnRhYmxl

    [04-Sep-2017 02:11:47 America/Chicago] SERVER -> CLIENT: 235 ... authentication succeeded :: olXudsE0ZB4ZG

    [04-Sep-2017 02:11:47 America/Chicago] CLIENT -> SERVER: MAIL FROM:<support@txomega.net>

    [04-Sep-2017 02:11:47 America/Chicago] SERVER -> CLIENT: 250 <support@txomega.net> sender ok

    [04-Sep-2017 02:11:47 America/Chicago] CLIENT -> SERVER: RCPT TO:<boman11@yahoo.com>

    [04-Sep-2017 02:11:47 America/Chicago] SERVER -> CLIENT: 250 <boman11@yahoo.com> recipient ok

    [04-Sep-2017 02:11:47 America/Chicago] CLIENT -> SERVER: DATA

     

    Strange changing password to a plain text fixed the problem , never seen that one before. Lol use that same password on that accoint for years. Thanks for the help

    0 Kudos
    Reply
    Bomah
    Getting Started
    In response to Bomah
    ‎09-04-2017 12:20 AM
    ‎09-04-2017 12:20 AM

    didn't receive the email yet, but will wait a few minutes.

    0 Kudos
    Reply
    Bomah
    Getting Started
    In response to Bomah
    ‎09-04-2017 03:15 PM
    ‎09-04-2017 03:15 PM

    No email received last night. Tried just now.

    [04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 220 p3plsmtpa12-05.prod.phx3.secureserver.net :SMTPAUTH: ESMTP

    [04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: EHLO txomega.net

    [04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 250-p3plsmtpa12-05.prod.phx3.secureserver.net hello [69.7.85.30], secureserver.net
    250-HELP
    250-AUTH LOGIN PLAIN
    250-SIZE 30000000
    250-PIPELINING
    250-8BITMIME
    250 OK

    [04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: AUTH PLAIN

    [04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 334

    [04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: AHN1cHBvcnRAdHhvbWVnYS5uZXQAaXJvbnRhYmxl

    [04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 235 ... authentication succeeded :: ozZodI8a4ruLz

    [04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: MAIL FROM:<support@txomega.net>

    [04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 250 <support@txomega.net> sender ok

    [04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: RCPT TO:<boman11@yahoo.com>

    [04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 250 <boman11@yahoo.com> recipient ok

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: DATA

    [04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 354 OK

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Date: Mon, 4 Sep 2017 17:10:40 -0500

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: To: boman11@yahoo.com

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: From: Book of Hope <support@txomega.net>

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Subject: Herm please confirm your email address for Book of Hope!

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Message-ID: <83a3e78892a3cd2bbe2153721cd19e65@txomega.net>

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: MIME-Version: 1.0

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Content-Type: text/plain; charset=UTF-8

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Content-Transfer-Encoding: 8bit

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Herm,

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Before you can start you using Book of Hope, you must confirm your email

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: address.

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Please confirm your email address by clicking on the link below:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: http://txomega.net/uservalidationbyemail/confirm?u=45&c=Z45lqn9zTJdqBir2e_oEg8xNcSRAw3npUFZxzwgMlQ0

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: If you can't click on the link, copy and paste it to your browser manually.

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Book of Hope

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: http://txomega.net/

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: .

    [04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 250 ozZodI8a4ruLz mail accepted for delivery

    [04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: QUIT

    [04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 221 p3plsmtpa12-05.prod.phx3.secureserver.net :SMTPAUTH: closing connection

     Email is coming thrue. Thanks.

    0 Kudos
    Reply

    You may also like...