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domain nameservers

i added custom servers for my own domain 10 hours ago and they still did not get updated yet 

can you fix this matter ???

1 ACCEPTED SOLUTION

@fakhrye 

 

Here is the information for GoDaddy support https://www.godaddy.com/help/contact-us

 

Depending on your domain extension (.com / .net / something else) that can sometimes affect it as GoDaddy submits it to the registration agency for that domain and then they propagate it out. Some of the TLDs happen faster than others.

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3 REPLIES 3
Super User IV

@fakhrye 

 

We are end users like you - so we cannot fix this - can you let us know what your domain name is and what you updated the name servers too. Perhaps also include a screen shot would be great.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

I appreciate that, but it will be great if you tell me how to contact the live chat support.  

thank you in advance

@fakhrye 

 

Here is the information for GoDaddy support https://www.godaddy.com/help/contact-us

 

Depending on your domain extension (.com / .net / something else) that can sometimes affect it as GoDaddy submits it to the registration agency for that domain and then they propagate it out. Some of the TLDs happen faster than others.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post