Hi @mronline199. Welcome to GoDaddy Community! There are a number of reasons why this might be happening. The most likely is that the domain expired or that it is registered in a different account. To recover an expired domain, take a look at the steps in this article. You can double check the receipt that was emailed to you to make sure you're in the right customer account. If neither of those suggestions help, consider providing the domain name here. Others may be able to give you additional suggestions.
JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.