We appreciate your feedback on support options. GoDaddy has opted for live, real-time support options instead of email support. We have phone support available at the numbers here: x.co/247support. If calling isn't an option for you, please try our live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).
In addition, we have this very Community, with customers like you, that can help each other with like-experiences to help with product issues.
Please be aware that the Contact Preferences and the Domain Defaults (both under your profile settings) are not the same. Only the latter will determine what address is on your domains upon registration. The former will be used for payment and account verifications.
TLH - GoDaddy | Community Moderator Supporting you at x.co/247support