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Purchased Domain but not showing in All Products

I purchased a domain NevixAlts.com here.
I got the receipt and all but when I log in my godaddy account, it shows I have no products and when I open the domain manager it shows nothing just blank.
I literally hate godaddy now cause Ive been struggling for days.
I can't contact the support n Godaddy doesn't have chat support or email support?
Like WTF , do u think we're fools you cheats.
Godaddy is the worst n I shud have gone with name cheap for this but I can't do anything now cuz I've already paid.
Now I want a solution quick.
If I don't get my domain, I'll spoil this company's name.

My Order no. is 1316742942
3 REPLIES 3
Super User II
Super User II

Re: Purchased Domain but not showing in All Products


@wraithM17 wrote:
I purchased a domain NevixAlts.com here.
I got the receipt and all but when I log in my godaddy account, it shows I have no products and when I open the domain manager it shows nothing just blank.
I literally hate godaddy now cause Ive been struggling for days.
I can't contact the support n Godaddy doesn't have chat support or email support?
Like WTF , do u think we're fools you cheats.
Godaddy is the worst n I shud have gone with name cheap for this but I can't do anything now cuz I've already paid.
Now I want a solution quick.
If I don't get my domain, I'll spoil this company's name.

My Order no. is 1316742942

@wraithM17 Have you checked in your domain manager here? https://dcc.godaddy.com/

 

If its not listed, is it possible that you purchased the domain with a different account?

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Highlighted

Re: Purchased Domain but not showing in All Products

I checked it.
Its nowhere to be seen...
And I've not purchased it with another account.
Pls find a solution
Moderator
Moderator

Re: Purchased Domain but not showing in All Products

Hi @wraithM17, thanks for posting.

Keep in mind that members of the Community do not have access to your account details. If the order completed and you are not able to locate the domain name in your account, I suggest you call Support so they can review your account and the order with you. Support can be reached by calling any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status