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GoDaddy Charge Me for renewal even no yet expire.

Why GoDaddy Charge Me on 3/2019 for the renewal while it is no yet expire

Previous renewal is on 2018 for 3years.

5 REPLIES 5
Moderator
Moderator

Re: GoDaddy Charge Me for renewal even no yet expire.

Greetings @IMBN  ,

 

That's puzzling, for sure. We normally would not renew unless it was renewed by request or if auto-renew was set-up. If it was auto-renewed for 3 years you might want to check your Order History. Usually, it would renew the same amount of time as the last renewal. This suggests the last renewal was longer ago than you may recall.

 

Anyway, Order History should solve it, but if not, contact 24/7 Support.


I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Re: GoDaddy Charge Me for renewal even no yet expire.

My registrated. or purchased: www.Desxcolightglos.com on November 2018 to be 'renewed November 2019
Samuel Ofuafo

Re: GoDaddy Charge Me for renewal even no yet expire.

November 2018 i registrated or purchaseed my domain http://www.desxcolightglos.com. and renewal November 2019.
Samuel Ofuafo

Re: GoDaddy Charge Me for renewal even no yet expire.

Shoe Making Company
Moderator
Moderator
Solution

Re: GoDaddy Charge Me for renewal even no yet expire.

Hi @Desxcolight,

 

Welcome to the Community!

Some country-code domains (CCTLD) are required by their Registry to renew early. If not renewed by the expiration date, they can require additional recovery action. You can contact our support team if you need help with the renewal. If you have a CCTLD, you can look up the specifics on our help files by entering the ending in the search field. ("About .DE Domains", or "About .CA domains", etc.)

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support