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Domain Forwarding Help

Hello,

I setup domain forwarding for https://www.ridgeline.info/ . That said, I now realize from the forums that because the site was an HTTPS it will not forward.  This http://ridgeline.info/ forwards no problem.  I have read lots of posts about this issue and that GoDaddy doesn't support it.  

 

My question is--what do I do?  We need the domain to forward but telling everyone to delete the 's' from the URL isn't practical.  The problem is that anyone who has visited the site before just says the request times out.  Is there no solve or workaround to this issue? 

 

Please help!

1 ACCEPTED SOLUTION

That is odd.  Unfortunately it means you would need an additional service in order to redirect the domain with SSL.  It can be done with a regular web hosting plan, if this is the route you want to go contact support and ask about "Starter cPanel" hosting.  Another option is to use a 3rd party CDN service like Cloudflare, though this can cause issues as Squarespace is now setup to use their own CDN.

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Super User III

You can add the domain to your hosting account and do the redirect on that end.

https://support.squarespace.com/hc/en-us/articles/205812378

Thank you so much for the response Nate!  I looked through the article--the problem is that we are attempting to connect to a specific page on the site and that action is listed under the "Limitations" options on the page.  

 

we are trying to get ridgeline.info to go to https://ridgeline.church/info

 

The only reason we had two sites was due to the lack of CSS knowledge to make it two different experiences.  We figured it out on the squarespace end but just need the domain issue addressed as well.

 

Thanks!

That is odd.  Unfortunately it means you would need an additional service in order to redirect the domain with SSL.  It can be done with a regular web hosting plan, if this is the route you want to go contact support and ask about "Starter cPanel" hosting.  Another option is to use a 3rd party CDN service like Cloudflare, though this can cause issues as Squarespace is now setup to use their own CDN.

View solution in original post