I paid for the domain broker service to try to obtain a domain that isn't being used for email or a website of any kind. I received one reply from the broker and then nothing further despite several attempts to find out f there were alternative options and what else I could offer for the domain. This service was not worth the fee paid and there was no option to have any input during the process, if indeed anything was done on my behalf in the first place. I would not recommend anyone try this service as it is not fit for purpose right now.
It is unfortunate if the prospective seller is not responsive to the inquiries by the Domain Broker team. They always reach out, but don't always get an answer. You are welcome to email the team with any further questions you have at DomainBuy@GoDaddy.com, so they can clarify the process for you.
TLH - GoDaddy | Community Moderator Supporting you at x.co/247support