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DNS errors

Hi there!

I am new to the web development world, and am concerned that I made a catastrophic error today. In launching my new business, I am using two different platforms for development. For the first, Thinkific, I had a CNAME record which I used to access the site . Today, I went to link my Wix account to the domain name , and when that successfully happened, I lost all access to my thinkific account (which is very bad news). How do I solve this problem? THANK YOU!

1 ACCEPTED SOLUTION
Super User IV

@aesmith2024 

 

In sounds like you changed the DNS to Wix and just need to re-add the CNAME to wix

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1 REPLY 1
Super User IV

@aesmith2024 

 

In sounds like you changed the DNS to Wix and just need to re-add the CNAME to wix

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post