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Problem SSH'ing to Server

Hi, I have done everything according to the instructions for accessing the server via SSH. My domain IP address:  166.62.30.155. Initially, I was able to see "Enter a password"  prompt when I gave my private keys. But for some reason, the FTP account password (as instructed)  did not work. Now I continued and tried to give other passwords but I kept getting "Access Denied" response. After a while, I was unable to see any prompt at all and now I am getting this error  "ssh_exchange_identification: Connection closed by remote host." I tried to SSH from different wifi (therefore different IP) but with no use. If someone can help me on this, I will be very grateful.