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Not receiving emails via Contact Form

I downloaded the code from for a demo file and followed steps provided in the instructions and successfully got the code embedded in my webpage.

The instruction says:

  1. Unzip the downloaded contact form code.
  2. Edit contactform.php and edit the email address to your email address
$formproc->AddRecipient('');//<<---Put your email address here

When I fill in all the details and click on submit, I get a "Thank you!!" message too, but its been nearly 2hours and I have still not received the email to the address I provided in contactform.php.


Please provide your expert recommendations as to where I am going wrong.




Raghavendra Rao PV


Community Team
Community Team

Hello @Raghavendra, the first thing you'll want to try is putting in a different email address for receiving the messages.  You'll need to make sure that the email address you're using is a unique domain address and not a Gmail, Yahoo, or other common free service.  If you test another unique email address and you're still unable to receive the messages, please give our live support teams a call for further assistance.  Thanks.